Interactive Voice Response (IVR) System – How to Use It

To use it, simply dial the toll free number that comes with your sales confirmation email. If your calling phone number is the number associated with your account you will be automatically logged into the voice system. Otherwise you will have to say (site recognizes speech) or type in your account phone number and PIN. The PIN is a 4 digit security code you can change at any time.

Available commands

You can access the online voice system to obtain the following information:

• Current location of vehicle
• Current day’s last movement of vehicle
• First location of the day
• Previous day’s last location
• Previous day’s first location

The IVR Advantage

The voice service is very useful for monitoring your vehicle when you are not near a computer but still need to know where your vehicle is. All of the locates you perform through the voice service will also show up on your browser so you will be always be able to see your location history on your computer.